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Frequently Asked Questions

We have compiled a list of questions you may have about incorporating our products into your venue. Don't hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. - we'll be happy to answer any additional questions.

I want to build an Active Entertainment hub - what are the first steps?

Firstly, you need to contact us and let us know which products you are interested in, as well as the parameters of your venue. We'll send you an initial offer and once it's approved we can proceed to design development.

What if I want a custom design?

Not a problem. All of our products can be customized to fit your needs and wants. You can send us all of your requests, comments and suggestions during the design development phase. We won't proceed to the next phase until you are fully satisfied with your project's design.

How can I be sure that Walltopia Active Entertainment's products can be implemented in my venue?

Once you have approved the project's design, we will send you a technical questionnaire. After going over all of the technical specifications of your venue and its location, we will make sure that the design is properly implemented. If any issues arise, we will make small amendments to the design, with you approval.

How long does it take to complete a Walltopia Active Entertainment project?

It depends on the complexity of the project's design. Once we have a final design , we will draw up a contract and send you a detailed timeline. An Active Entertainment hub can be completed in as little as 6 months.

What is the Walltopia Active Entertainment production process?

1. ENGINEERING - We have an in-house team of highly qualified engineers working on each project.
2. PRODUCTION - Production takes place in our factory in Letnitsa, Bulgaria, where we have our own iron shop and plywood and GRP production facility.
3. SHIPPING - We can ship our products to any point in the world.
4. ASSEMBLING - Our crew will assemble everything on-site.

What is an appropriate location for an active entertainment facility?

Pretty much anywhere you want! One of the greatest advantages of our products is that they are appropriate for a very wide variety of locations. Active Entertainment hubs can be set up in malls, family entertainment centers, amusement parks, zoos, leisure parks, hotels, resorts, schools, universities, beaches and more!

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